HP LaserJet Printer Repair and Refurbishment

Your Hewlett-Packard (HP) printer is known as one of the most reliable printers in the world. This reliability makes it one of the top choices of printer brands. In particular, the LaserJet series of HP printers are engineered and manufactured to give you a very long service life with minimal maintenance. However, as they get older, they will still need to be maintained. As with many pieces of technology, a lot of things can go wrong with your HP printer if it is used improperly, or not maintained properly.

Fortunately, Hewlett-Packard does not make their printers as disposable pieces of equipment. With the help of an HP printer repair specialist, most of the problems of your HP printer can be fixed.

Repairs bring you back to form

If your printing jobs go pear-shaped, your manual can give you advice on how to troubleshoot your printer. Sometimes, print errors are merely a result of improper placement of paper, using the wrong type of paper, loose connectors or cords, or software driver issues. However, if your own troubleshooting efforts don’t fix the problem, then you need professional help. Although HP printers are not difficult to maintain, these occasional difficult problems can still crop up.

Within the Greater and Central London, Hertfordshire, Bedfordshire, and Milton Keynes area, our HP printer repair specialists can get to you promptly without call-out charge. And should your printer actually need technical repairs, you will only be charged if we are able to fix your printer. Rest assured that when we do fix your HP printer, it will be close to being as good as new. We are also your one-stop shop for consumables for your HP printer, like toner cartridges, as well as replacement parts like fuser assemblies and pickup rollers.

Refurbished: good as new for less

HP printers are very reliable and essential technological equipment. Every home or office should have one. It’s this dependency which can become very problematic should your printer fail and be in need of repair. We are able to offer on-site maintenance of your HP printer, but sometimes repairs have to be done in the workshop. For the budget - conscious, we have fixed charges for both on-site and workshop repairs. But what will you do in the meantime? We have a “solution” – we keep most HP models available as loans or rentals.

Because of the reliability of HP printers, refurbished printers can function as good as brand new printers (the old ones are the best ones often springs to mind). Refurbished HP printers are used printers that we have stripped, cleaned, repaired where necessary, and restored back to serviceable life. HP provides many replacement parts for essential components and with expert technical knowledge, we are able to provide you a loan printer while we are repairing your own HP printer. Your work should not have to stop just because your printer has stopped printing.

Maintenance is the key

For all HP printer models, whether LaserJet or other series of HP printers, you will need to keep them in tiptop shape so they live out their service life with minimal problems. In your area, our HP printer engineers can help provide regular maintenance of your HP printer, including replacement parts and genuine HP consumables. Our maintenance contracts will make sure your HP printers remain reliable to you.


Rapid Response

Can you think of anything worse than having to transport a heavy printer to you nearest repair centre/shop? Getting an engineer to your doorstep as soon as possible is our first aim, repairing it is our second.

Fast HP Printer Repairs

If you’ve ever had to maintain your HP printer by yourself, then you’ll have encountered some of the usual printer problems that all users have to face. Fortunately, these don’t happen all that often if you use your printer correctly. Your user manual should provide you with a lot of useful information that can help you avoid a lot of printer problems.

HP printers are also very well made and, with proper use, should give you a long service life. But printer problems do happen occasionally and it would be useful to know some fast HP printer repair tips that you can do on your own.

Solving paper jams

Paper jams (Error 13) can occur when the paper enters the printer, during the exit, and anywhere in between (registration). If the paper jams as it enters or is not picked up from the tray, check the pickup roller. If it’s shiny, it’s already worn out and needs to be replaced. You can try to clean the roller with specialist solvents and the paper path from paper debris or torn bits of paper.

The roller assembly can also get clogged up with fragments of paper and you need to clean that as well. Exit paper jams can be caused by a blocked exit sensor. Clean off the sensor and check the plastic arms that swing in front of the sensor and see if they move smoothly. Common sense and a torch are usually all you need to isolate the cause of the jam.

Paper out when there is paper

A paper out (Error 02) message can occur even if your input bin has paper. The size of the paper that you put in the bin is detected by actuating tabs. Try to adjust the tabs correctly for the paper that you put in the tray. Also, make sure that the paper is actually seated properly in the paper tray.

Cartridge and memory issues

Make sure that the toner cartridges are properly seated if the printer says that no EP cartridge (Error 14) is detected. If the toner low (Error 16) message is given, it is possible to slightly extend the life of your toner cartridge. Gently rock the cartridge to redistribute the toner. Buy a new cartridge as soon as possible.

There are a few error messages (Error codes 20, 21, 25) that pertain to memory issues, like overflow memory or full memory. You can fix these errors by reducing the quality of your print job or by simplifying your print job, like reducing the number of pages sent to the printer.

Beyond DIY

If after all these quick fixes don’t resolve your printer issues, then it’s time to “bite the bullet” and call for an HP printer repair specialist. If you see error codes that you don’t understand, then it’s better that you don’t try anything you are not comfortable doing or are not familiar handling, as further damage or even injury can result.

But this doesn’t mean that fast HP printer repair services are beyond your reach. Within Greater London, Central London, Hertfordshire, Bedfordshire, and Milton Keynes, we provide prompt and reliable printer repair services. Call-outs have no charges and if we can’t fix it, we won’t charge you.

HP Printer Troubleshooting Steps

As with any kind of modern equipment, your Hewlett-Packard (HP) printer can “go for a burton” when you least expect it. Being a piece of technology, smacking it with your fist probably won’t fix it. If your print jobs aren’t turning out as you expected them to, or if they aren’t turning out at all, you can do some first aid measures to try and rescue your precious documents and your printer.

First things first

Make sure that your HP printer is plugged in, turned on, and properly connected to your computer. Make sure that you have already installed the correct device driver for your printer model appropriate for the operating system that you’re using. You did remember to put paper in the input bin, right?

Paper jams

Paper jams are the most common printer problem. HP printers are not immune to the problems caused by incorrectly placed paper or the wrong type of paper used. First of all, make sure that the paper that you are using follows the correct specifications on the recommended paper quality that can be used by your specific HP printer model. Check your manual for these specifications. Make sure that your printer is adjusted to receive the correct size of paper.

If your paper is slightly thicker but still meets the specifications, you can try to manually feed the paper into the printer. If this doesn’t work, shift to using a lighter weight of paper.

If you’re feeling really confident, find yourself a torch and look inside your printer for any obvious obstructions or signs of wear. Generally, the cause of the paper jam is near the front of the first sheet of paper stuck inside the printer.



Multiple feeds

Another common problem is multiple feeding of paper from the feeder tray. This is when more than one sheet of paper enters the printer at a time. This is also a cause of paper jams. This can be a result of the build-up of paper debris or particles on the pick-up roller. Clean it with a lint-free dry cloth and compressed air if you have it.

Once again, try flipping over your papers backward or top to bottom then reinserting them in the input bin. Don’t fan the stack of papers as this causes static build-up, which makes the sheets stick to each other. Bend the stack into a U-shape instead to separate the sheets.

Do not overfill the input bin. Fill it with a moderate amount of paper. Make sure that all the sheets are aligned before you put them back into the tray. Always realign sheets, especially when you are adding to an existing stack.

Finally, you can try changing the ream or the paper type you are using. It is not advisable to mix paper types in the input stack.

When all else fails

You’ve done everything and your printer is still acting up? Don’t get physical with it just yet. You can contact us for fast HP printer repair services with no call-out charge. And if we can’t fix your printer, we won’t charge you anything at all.

Our professional HP printer repair team is just a phone call away. Most faults cab be diagnosed over the phone and an accurate repair cost quoted. If the printer is “beyond economical repair” – we’ll tell you.

HP Printer FAQs

Hewlett-Packard (HP) produces some of the most reliable and most popular printers in the world today. If you chose HP as your printer brand, rest assured that you will not regret it. Of course, like any other modern electronic advice, correctly using and maintaining an HP printer requires some know-how.

If you’ve just recently purchased your HP printer, then reading through some frequently asked questions can reduce the amount of time you’ll need to acquaint yourself with your new equipment.

Which operating systems can work with an HP printer?

Software drivers for all HP printers are available for the most popular operating systems in use today: Windows XP, Windows Vista, Mac OS X, and the various distribution forms of Linux. Your HP printer can operate with nearly every computer out there in the world today. It can even operate with older operating systems like Windows 95 or 98, as you can still download the software drivers for some HP printers for these operating systems.

How fast can HP printers print out pages?

Depending on the operating system of your computer, the type of printer you have (inkjet or laser), the content of the page your are printing (colour or monochrome), and the model of HP printer you have, printing output can range anywhere from 4 pages per minute for the older and more basic models to as fast as 50 pages per minute for the higher-end business LaserJets. Higher-end Colour LaserJets can print out colour pages as fast as 21 pages per minute.

What types and forms of paper can you use in HP printers?

HP printers in general can print on any plain paper as well as some other kinds of special paper like glossy, cardstock, and even recycled paper, depending on the specific characteristics and quality of the paper and your printer model. The manufacturer also recommends using HP-branded paper products to ensure complete compatibility with its printers.

Most HP printers can also print on the most common sizes of paper used in the home and office. All HP printers have adjustable feed trays that allow you to adjust the size of paper to be put in.

Refer to your specific model’s manual to see which types and sizes of paper your printer can accept. If you want quality prints produced effectively, it is advised that you follow the recommendations given by the manufacturer.

What are the most common problems encountered with HP printers?

Problems fall into two main categories:

1. Paper jams:
   

   As with all printers, HP printers can also be victim to paper jams. This can be the result of using the wrong type of paper, incorrectly printing the wrong size paper, or poor maintenance of the printer in general (worn rollers etc). Follow your manual's instructions carefully to learn how to use and maintain your HP printer properly.

2. Print quality defects:
   

Defective toners can cause toner leakage. A regular service should eliminate this problem. Don’t wait for a minor issue to become a major catastrophe!

However, if you are encountering chronic problems with your HP printer, then it is best to get reliable and fast HP printer repair services. You can contact us within the Greater and Central London, Hertfordshire, Bedfordshire, and Milton Keynes areas for a free call-out, with a no-fix, no-fee guarantee.

Find an HP Printer Repair Specialist in the UK

Hewlett-Packard (HP) makes some of the most reliable and popular printers in the world. HP printers are available in a range of models suited for home or office use, or both. They excel in various types of print jobs ranging from plain text documents, to coloured brochures, to photo-quality prints. Your purchase of an HP printer will definitely prove worth it. So what do you do when your essential office equipment is on the blink?

DIY troubleshooting

Sometimes, printer problems are not caused by faulty equipment but by improper use. Always make sure to read the manual before you use your HP printer. Follow the instructions for connecting them to your computer and installing your software drivers for the operating system that you use. Also make sure that you use the correct type and size of paper for your specific model of HP printer.

Usually, when your print job does not go as planned, your computer will let you know what the problem is. If your ink or toner levels are low, you should receive a prompt from the print software telling you so. Only use original HP cartridges and toners when you have to replace them, to avoid potential toner leakages.

Other error messages will use specific codes, which should be specified in your manual. Some of these errors you will not be able to correct on your own. Don’t even try to attempt these; leave these problems to an HP printer repair specialist.

Other problems that you can troubleshoot are paper jams and multiple paper feeds. Changing the paper type that you use or just simply flipping over your stack of paper in the input bin can fix these problems. Regular maintenance of your HP printer can also help avert these problems. Look through our HP printer troubleshooting guide for more specific tips. Bear in mind, even normal usage, can result in wear and tear of the pickup / feed rollers. These can be easily replaced and are not expensive.

Time to call the professionals

There will come a time when a problem comes along that you can’t or shouldn’t tackle on your own. Ordinarily normal printer problems that become persistent may mean that something is wrong, not with your paper but with your HP printer. Some error codes signify internal problems that ordinary users should not attempt to fix on their own. That’s when it’s time to look for an HP printer repair specialist. If you don’t have an HP service centre in your area, then look for someone who can provide fast HP repair services at your home or office.

Within the Greater and Central London, Hertfordshire, Bedfordshire, and Milton Keynes areas, we can provide reliable HP printer repairs with a no-fix, no-fee guarantee. Not only that, we are your one-stop shop for your HP printer needs. We also sell genuine HP accessories like HP toner, rollers and fuser units. We can also service other equipment like HP colour laser copiers.

There’s no need to hesitate to call for our HP printer repair specialist, as we offer free site servicing. Absolutely no call-out charges! Don’t leave your valuable HP printer in novice hands; call for real HP printer repair specialists.